TERMS OF USE
Please read the following terms and conditions very carefully as your use of this service is subject to your acceptance of and compliance with the following terms and conditions (“Terms”). By subscribing to or using any of our services you agree that you have read, understood, and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services. In these Terms, references to “you” and “User” shall mean the end user accessing the Website, its contents, and using the Services offered through the Website, “Service Providers” mean independent third-party service providers, and “we”, “us”, and “our” shall mean Crystal Forever.
INTRODUCTION
The www.crystalforever.com website (“Website”) is an Internet-based content and e-commerce portal owned by Crystal Forever (“the Company”), a company incorporated under the laws of India.
USE
The Website is offered to you conditioned on acceptance without modification of all the terms, conditions, and notices contained in these Terms, as may be posted on the Website from time to time. The Company at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.
USER ACCOUNT, PASSWORD & SECURITY
You will receive a password and account designation upon completing the Website’s registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify the Company of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. The Company cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 2.
GENERAL DISCLAIMER
The stones are selected by the experience of healers, this should not be treated as medical advice or as an alternative to medicines. Crystal Forever does not guarantee any product’s ability to cure illness and we do not advocate the use of any product/crystal shown as a substitute for standard medical practice.
RETURN POLICY
We deal in natural precious and semi-precious stones and their products. All-natural stones are produced by mother earth so small holes or crack marks on the surface or inside the stones are often visible. As no two stones/crystal formations are alike, differences in color, size, and texture are very common. The product may vary in color and texture from the photo due to the monitor backlight and photography effect.
We do not entertain any returns. If you received a damaged or broken item, a video of unpacking the courier box clearly showing all the details and inspecting the received product after opening is necessary for replacement.
If you wish to replace/change any item received due to any reason, return courier charges of Rs 150 will be applicable. Return/replacement will be provided once we receive the item back in our office.
SERVICES OFFERED
The Company provides a number of Internet-Based and hands-on services through the Website (all such services, collectively, referred to as the “Service”).
COMMUNICATION
You understand that once you register as a Crystal Forever user on the Website or place an order on the Website, you will receive SMS messages and emails on your registered mobile number and/or email address. These messages/emails could relate to your registration or any updates and promotions that are undertaken by Crystal Forever. Please note that Crystal Forever will send these SMS messages/emails only to the registered mobile number or such other number or registered email address that you may designate for any particular purpose.
PRIVACY POLICY
The User hereby consents, expresses, and agrees that he/she has read and fully understands the Privacy Policy of Crystal Forever in respect of the Website.
The user further consents that the terms and contents of such Privacy Policy are acceptable to him/her.
LIMITED USER
The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from this Website. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes, and unwarranted modification of data and information within the content of this Website are not permitted.
USER CONDUCT & RULES
You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper by way of example, and to carry out other lawful activities, and you agree and undertake that when using a Service, you will not:
- Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
- Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful topic, name, material or information;
- Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
- Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
- Violate any applicable laws or regulations for the time being in force in or outside India; and
- Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.
EXACTNESS NOT GUARANTEED
Crystal Forever hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, services, information, or other material purchased or obtained by you through the Website may not be identical to as depicted on the Website. In this instance, you agree that Crystal Forever’s return/exchange policy shall be binding and enforceable in all respects.
INTELLECTUAL PROPERTY
Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, crystalforever.com owns all Intellectual Property Rights to all content on this Website, including goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to crystalforever.com without obtaining authorization from crystalforever.com. Crystalforever.com does not own any and all rights, title, and interest in and to copyright, related rights, registered designs, trademarks, trade names, service marks, designs, know-how, trade secrets, and inventions (whether patentable or not) to the products sold on crystalforever.com.
COPYRIGHT INFRINGEMENT, NOTICE & TAKEDOWN PROCEDURE
Crystalforever.com sources all products on the website through third-party vendors and specifically prohibits the posting of any content, products, or text that violates or infringes the copyright rights and/or other intellectual property rights (including rights of privacy and publicity) of any person or entity. If you believe that any material or product contained on this Site infringes your copyright or other intellectual property rights, you should notify us of your copyright infringement claim in accordance with the following procedure. Crystalforever.com will process notices of alleged infringement which it receives and will take appropriate action as required by the Intellectual Property Office of India. The IPOS requires that notifications of claimed copyright infringement should be sent to this Site’s Designated Agent at the following address: >Copyright Agent Crystalforever.com
To be effective, the notification must be in writing and contain the following information:
- Physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
- Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;
- A statement that the complaining party has a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
- A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Crystalforever.com has endeavored to ensure that all the information on the Website is correct, but crystalforever.com neither warrants nor makes any representations regarding the quality, accuracy, or completeness of any data, information, product, or Service. In no event shall crystalforever.com be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from (a) the use or the inability to use the Services; (b) unauthorized access to or alteration of the user’s transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall crystalforever.com be responsible for the delay or inability to use the website or related services, the provision of or failure to provide Services, or for any information, software, products, services, and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract